Frequently Asked Questions | Nu-Look Conservatory Roof Solutions
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Frequently Asked Questions

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Frequently Asked Questions

For your convenience, the team here at Nu-Look Conservatory Roof Solutions has put together a list of some of the most frequently asked questions we come across. We hope you find them helpful, but if you have any further questions, please don’t hesitate to call us on [ald_set][ald_location][/ald_set][ald_not_set]0808 196 1093[/ald_not_set]

Can I add Velux windows to my new conservatory roof?

At Nu-Look, we provide you with the option to incorporate Velux windows into your conservatory roof. This feature is ideal for those seeking to maximise natural light in their conservatory, whilst still enjoying all the benefits of their new insulated roof. We collaborate closely with our sister company, Park Lane Windows, to offer all of our customers high-quality Velux windows.

Can I put my existing blinds back up?

All blinds are different, so this issue is best discussed directly with our team. Before beginning any new project, we will carry out a free site survey. During this survey, our experts can examine your blinds in person and offer advice on the best course of action.

Can I replace my window frames after my new roof has been installed?

Many homeowners look to upgrade their windows and frames, whilst keeping the existing walls and foundation of their conservatory. Whether this is due to damage, general wear or to match your existing windows, Nu-Look can assist you with a window refurbishment. We can liaise closely with our sister company, Park Lane Windows, to seamlessly upgrade your windows and enhance the aesthetics and functionality of your conservatory. Our huge range of windows and frames are available to view at our Northampton showroom.

Do I need planning permission?

Your conservatory will only require planning permission if it exceeds 30m2. If you previously obtained planning permission for your conservatory when it was built, then you are likely to still be covered. However, if your property is located within a conservation area then planning permission may still be required, regardless of prior permission status.

How long before I can decorate my conservatory?

It is generally recommended that you wait a minimum of two to three weeks before decorating your conservatory. However, the longer you can leave it, the better, as this allows the plaster time to fully dry. This waiting period ensures a more stable surface for decorating and helps to avoid potential issues with paint or wallpaper not adhering properly.

How long have you been trading?

At Nu-Look, we have over 40 years of combined experience in the conservatory and roofing industry. Customer satisfaction is at the heart of everything we do and we pride ourselves on the quality of workmanship that provide. We've even been awarded Which? trusted trader status and Checkatrade accreditation, as a testament to the exceptional level of service we offer.

How long will my conservatory be open to the elements?

We aim to remove your old roof and have the area watertight within one day.

How long will my conservatory roof installation take?

The initial build will usually take between three and five days, obviously depending on how big your conservatory is and the amount of work you require Nu-Look to carry out. In the vast majority of instances, the installation will be fully complete within two weeks; this includes all plastering and electrical work.

Price & Payment options

To make life easy for you, the team at Nu-Look can arrange a variety of convenient, easy payment finance options (subject to application and status). Making an application is simple and we promise you a quick decision. With the help of our expert team, everything can be sorted out with you from the comfort of your own home or at our Northampton showroom. For more information, visit our finance page.

Technical specs

For complete details regarding the technical specifications of your new conservatory roof, we encourage you to refer to the Technical Information provided. We also encourage you to download our brochure, which contains in depth information that will help you gain a thorough understanding of our process.

What guarantees and certifications do you have?

With every Nu-Look solid roof installation, you will receive a 10-year insurance-backed guarantee. This is fully underwritten by the Quality Mark Protection to give you total peace of mind. However, the Tapco Slates we use carry a Limited Lifetime Warranty, and the Tapco Tiles we use offer a 40-year guarantee.

What insulation do you use?

Firstly, we apply a layer of Triso-Super 10 quilt insulation externally. This is then counter battened and followed by a breathable membrane, Tapco tiles and ridges. Inside the roof, Hybris 50mm honeycomb insulation is fitted between the joists and covered with 27mm Thermaline or Warmline insulated plasterboard. Hyrbis is a honeycomb insulation which ensures winter and summer thermal insulation, acoustic insulation and air tightness of buildings. Its high thermal performance is certified by LABC. Every Nu-Look roof has an exceptionally low U-value of 0.14W/m2K, meaning you can rely on our conservatory roof installations to offer optimum thermal performance.

What tile colours do you have available?

We recommend consulting our brochure for more comprehensive details, but we supply Tapco tiles in a range of colours, including ‘Stone Black’, ‘Pewter Grey’, ‘Red Rock’, ‘Plum’, ‘Brick Red’ and ‘Chestnut Brown’.

Why timber and not aluminium?

Using timber allows us to create a bespoke roof framework that we can manufacture entirely on site. This provides flexibility and customisation options that a pre-cut roof may not offer. Additionally, our advanced insulation system necessitates a specific depth that can only be achieved with timber, making it a preferred choice over aluminium.

Will my conservatory be darker?

No, on average, the installation of your new conservatory roofing system results in only a minimal loss of light (around 5% if you had a polycarbonate roof and approximately 11% if you had a glass roof). It's important to note that the majority of ambient light enters the conservatory through the windows and doors. Considering the many benefits gained with your new insulated roof, this modest light reduction is generally considered an acceptable trade-off.

Will my conservatory lose ceiling height?

No, in most cases, the installation of a new conservatory roof will not result in any loss of ceiling height. However, in extremely rare instances, there might be a minimal reduction in ceiling height. To ensure complete clarity, our team will conduct a free site survey where we will thoroughly evaluate your specific situation. Following this, we can provide you with accurate information regarding any potential impact on ceiling height.

Will the existing frames, footings and brickwork take the weight of my new conservatory roof?

Yes, but this is subject to a site survey. Our highly experienced team understands the importance of ensuring that the existing frames, footings and brickwork can support the weight of your new conservatory roof. Safety is our priority and, during the survey process, we will thoroughly evaluate the structural integrity and load-bearing capacity of your conservatory.
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Benefits of a Tiled

Conservatory Roof

  • bullet point icon Energy Efficient
  • bullet point icon Reduced Heat Loss
  • bullet point icon Low U-Values of 0.14
  • bullet point icon Increased Privacy
  • bullet point icon Reduced Noise
  • bullet point icon 10-year Guarantee
  • bullet point icon Reduced Sun Glare
  • bullet point icon Reduced Overheating
Edwardian

Characterised by clean lines, full square corners and a pitched roof with a central ridge, Edwardian conservatory roofs are a popular choice for those seeking a classic and elegant conservatory.

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      Our Process

      1. Get in touch

      Get in touch with us to speak to one of our in-house conservatory roof specialists

      2. Appointment with our expert

      Our surveyor will visit you to discuss the correct solution for you

      3. Structural Survey

      A structural survey will be completed following the work agreement

      4. New Roof Installation

      Our team work on upgrading your roof for you and your family to enjoy

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