For your convenience, the team here at Nu-Look Conservatory Roof Solutions has put together a list of some of the most frequently asked questions we come across. We hope you find them helpful, but if you have any further questions, please don’t hesitate to call us on 0800 779 7758
Can I add Velux windows to my new conservatory roof?
At Nu-Look, we provide you with the option to incorporate Velux windows into your conservatory roof. This feature is ideal for those seeking to maximise natural light in their conservatory, whilst still enjoying all the benefits of their new insulated roof. We collaborate closely with our sister company, Park Lane Windows, to offer all of our customers high-quality Velux windows.
Can I put my existing blinds back up?
All blinds are different, so this issue is best discussed directly with our team. Before beginning any new project, we will carry out a free site survey. During this survey, our experts can examine your blinds in person and offer advice on the best course of action.
Can I replace my window frames after my new roof has been installed?
Many homeowners look to upgrade their windows and frames, whilst keeping the existing walls and foundation of their conservatory. Whether this is due to damage, general wear or to match your existing windows, Nu-Look can assist you with a window refurbishment. We can liaise closely with our sister company, Park Lane Windows, to seamlessly upgrade your windows and enhance the aesthetics and functionality of your conservatory. Our huge range of windows and frames are available to view at our Northampton showroom.
Do I need planning permission?
Your conservatory will only require planning permission if it exceeds 30m2. If you previously obtained planning permission for your conservatory when it was built, then you are likely to still be covered. However, if your property is located within a conservation area then planning permission may still be required, regardless of prior permission status.
How long before I can decorate my conservatory?
It is generally recommended that you wait a minimum of two to three weeks before decorating your conservatory. However, the longer you can leave it, the better, as this allows the plaster time to fully dry. This waiting period ensures a more stable surface for decorating and helps to avoid potential issues with paint or wallpaper not adhering properly.
How long have you been trading?
At Nu-Look, we have over 40 years of combined experience in the conservatory and roofing industry. Customer satisfaction is at the heart of everything we do and we pride ourselves on the quality of workmanship that provide. We've even been awarded Which? trusted trader status and Checkatrade accreditation, as a testament to the exceptional level of service we offer.
How long will my conservatory be open to the elements?
We aim to remove your old roof and have the area watertight within one day.
How long will my conservatory roof installation take?
The initial build will usually take between three and five days, obviously depending on how big your conservatory is and the amount of work you require Nu-Look to carry out. In the vast majority of instances, the installation will be fully complete within two weeks; this includes all plastering and electrical work.
Price & Payment options
To make life easy for you, the team at Nu-Look can arrange a variety of convenient, easy payment finance options (subject to application and status). Making an application is simple and we promise you a quick decision. With the help of our expert team, everything can be sorted out with you from the comfort of your own home or at our Northampton showroom. For more information, visit our finance page.
Technical specs
For complete details regarding the technical specifications of your new conservatory roof, we encourage you to refer to the Technical Information provided. We also encourage you to download our brochure, which contains in depth information that will help you gain a thorough understanding of our process.
What guarantees and certifications do you have?
With every Nu-Look solid roof installation, you will receive a 10-year insurance-backed guarantee. This is fully underwritten by the Quality Mark Protection to give you total peace of mind. However, the Tapco Slates we use carry a Limited Lifetime Warranty, and the Tapco Tiles we use offer a 40-year guarantee.
What insulation do you use?
Firstly, we apply Actis 10 layer multi-quilt insulation over the roofing joists externally.
The quilt is counter battened up to the joists and a breathable membrane is placed over the battens Actis 90mm Hybris honeycomb insulation is fitted between the joists and a 27mm Thermaline or Warmline insulated plasterboard with integral Vapour Control Layer is applied under the joists.
The insulation used throughout your build is recognised by the BBA and ensures both a thermal and acoustic advantage to your new roof. Every Nu-Look roof is designed with an exceptional U-value of 0.14W/m2K, meaning you can rely on our conservatory roof installations to offer optimum thermal performance whatever the weather.
What tile colours do you have available?
We recommend consulting our brochure for more comprehensive details, but we supply Tapco tiles in a range of colours, including ‘Stone Black’, ‘Pewter Grey’, ‘Red Rock’, ‘Plum’, ‘Brick Red’ and ‘Chestnut Brown’.
Why timber and not aluminium?
Using timber allows us to create a bespoke roof framework that we can manufacture entirely on site. This provides flexibility and customisation options that a pre-cut roof may not offer. Additionally, our advanced insulation system necessitates a specific depth that can only be achieved with timber, making it a preferred choice over aluminium.
Will my conservatory be darker?
No, on average, the installation of your new conservatory roofing system results in only a minimal loss of light (around 5% if you had a polycarbonate roof and approximately 11% if you had a glass roof). It's important to note that the majority of ambient light enters the conservatory through the windows and doors. Considering the many benefits gained with your new insulated roof, this modest light reduction is generally considered an acceptable trade-off.
Will my conservatory lose ceiling height?
No, in most cases, the installation of a new conservatory roof will not result in any loss of ceiling height. However, in extremely rare instances, there might be a minimal reduction in ceiling height. To ensure complete clarity, our team will conduct a free site survey where we will thoroughly evaluate your specific situation. Following this, we can provide you with accurate information regarding any potential impact on ceiling height.
Will the existing frames, footings and brickwork take the weight of my new conservatory roof?
Yes, but this is subject to a site survey. Our highly experienced team understands the importance of ensuring that the existing frames, footings and brickwork can support the weight of your new conservatory roof. Safety is our priority and, during the survey process, we will thoroughly evaluate the structural integrity and load-bearing capacity of your conservatory.
Great service from start to finish. Guys who done the installation were friendly and tidy work and cared. we went from polycarbonate to solid and I wouldn't look back. I would recommend Nu-Look for a professional service from all the team from David to the girls in the office 5* service
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green team
28 August 2026
A very efficient first rate service. The team stripped off the old polycarbonate roof, custom made a new framework, insulated it and replaced the roof with 'tiles'. A day or two later a chap plastered the new ceiling. We were so impressed with the whole operation and how streamlined it was, but even more so with the finished room. We have achieved exactly what we wanted and we love it!
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Alan Allder
26 August 2026
From the moment the representative came and quoted me a price and the work involved I was pleasantly surprised at the price and agreed instantly. On the fitting day the two chaps arrived on time and after discussing plans with me they got straight to work. Adam(Lukasz) and Sol(Smart)worked together as a team and the roof appeared before our eyes in hours. Finally the finish they achieved and the care taken was of a high standard. Lastly although I said I would clear up they insisted and left the garden as they found it. Many thanks to all involved
Posted on Google
Roger Moss
15 July 2026
STUNNING TRANSFORMATION. Had a large P shape conservatory with a Poly sheeted panel roof which were coming to the end of their life, for years had been having companies arrive and push for a sale, in early May a new "Checkatrade" leaflet arrived and Nu-Look name took my eye. Salesman Gavyn came with samples to show construction, liked what we heard so went with Nu Look, next step Matt the surveyor approved the build agreeing it could go a head. Week of build weather looked horrendous but it held off, Gareth and Archie arrived and what professionals they were, turned up on time and made sure all materials were on hand to complete the work. They needed to deconstruct and construct framework to allow the electrical work by "Dixie" and plastering by Brett and Darren to go a head, watching Gareth cut those angled sections more so for the valley was outstanding, such a craftsman and Archie was kept on his toes. Same with Brett and Darren outstanding plaster work and gave great advice when to paint ceiling due to hot weather, Dixie finished LED lighting. We also went for building control which Nu -Look deal with via Stroma. Must not forget Emily in the office, any issues she was on it. We opted for the £100 deposit on agreement and the Novuna finance route, which we paid off soon after with an additional cost of £29 to do so, great finance company, web site and communications excellent. We had a conservatory and now have a garden room and already in these very hot conditions we feel a difference much more comfortable, so if you are thinking about replacing those poly sheets give NU-Look a call, glad we did. Thankyou all from Roger and Sandra.
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Italo Fiorentino
13 July 2026
What can I say about Nu-Look.. well from start to finish, it was a first class service, the guys turned up on time every day, rain or shine. Overall I am really happy with my new roof. I can now sit in my conservatory and enjoy it. Thank you.
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martin bryce
9 July 2026
I was very impressed with level of professionalism of the 3 fitters.ben and the 2 Andys. The plasterer clint was also very good..I would happily recommend nulook to anyone needing a replacement conservatory roof..jd
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Diane Murphy
26 May 2026
We recently had a new tiled conservatory roof fitted by Nu-Look and we couldn’t be happier with the result. From start to finish all the staff were friendly and helpful. The salesmen was not pushy, he gave me a honest opinion on what needed doing and didn’t try to oversell. I would highly recommend Nu-Look to anyone that is looking to upgrade there conservatory roof to a tiled one. It’s made such a difference especially that we have been able to use it during this heat wave.
Posted on Google
Pete Hornby
26 May 2026
Nu-look have done a fantastic job of replacing my old poly carbonate roof with a solid roof. I can't recommend them highly enough, from the initial consultation with Gavyn, to the surveyor, and all of the tradesmen involved.
Posted on Google
Callum Simson
24 May 2026
We recently decided to go for a tiled roof on our conservatory, salesman were all brilliant and handled all issues the fitters were even better would recommend to anyone looking to extend there home
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Jeremy Morrison
11 May 2026
Excellent company. This is a great company wth a great product. I wanted to insulate my conservatory roof. I had several companies around to quote for the work. Nu-Look were the only company where the representative took time to listen to what my problem was and discuss a proposed solution. All the others simply tried to press a product on me without listening to the customer. Additionally all the other companies offered their “solution” at ridiculously high prices. If you want a builder who listens to his clients problem and proposes a solution that meets the client’s needs not theirs then use Nu-Look for unparalleled quality and value for money. Following my acceptance of the quote I was visited by a very professional surveyor who was like every other person associated with the company being polite and keen to answer any questions I had. When the tradesmen arrived they were bang on time. They undertook the installation quickly and to a high standard. They were professional and polite throughout. I would recommend Nu-Look without hesitation. Jeremy M - Milton Keynes
Characterised by clean lines, full square corners and a pitched roof with a central ridge, Edwardian conservatory roofs are a popular choice for those seeking a classic and elegant conservatory.
Gable-end
To achieve a more traditional aesthetic, a gable-end conservatory roof features a vertical front roof rather than a sloping one. This provides more headroom, creating a more open and spacious feeling in your new conservatory.
Internal
When you work with Nu-Look, we’ll ensure your new conservatory looks just as impressive from the inside as it does from the outside. We provide an expert finish with every project, creating a comfortable space that can be used all year round.
Lean-to
A lean-to is a sloping roof that is rectangular or square in shape, with the upper edge adjoining a wall or building. Perhaps the simplest style of conservatory roof, this offers a cost-effective and straightforward way to extend your living space.
P or T-Shaped
As the name suggests, P-shaped or T-shaped conservatory roofs are so called after the letters they resemble. These unique designs help to maximise your conservatory space and provide a large, multi-functional living area.
Victorian
This ornate roofing style invokes Victorian architecture to offer an elegant and timeless way to extend your home. Victorian conservatory roofs are a distinctive design, typically featuring a bay-shaped or rounded front with several sides.
